HELP

How can I register on shop.olabicoffee.com?

You can click on the "Sign Up" button and fill in the required personal and address information to complete your registration.

Do I pay any fee to become a member?
No, membership is completely free of charge.

I forgot my password. What should I do?
If you have previously registered but forgot your password, go to the "Login" section, enter your email address and click "Forgot Password". You will receive an email to reset your password.

How can I place an order on shop.olabicoffee.com?
Click the "Add to Cart" button for the product you wish to purchase. Then go to your cart, enter your personal and address details, choose your payment method, and complete your order.

Is it safe to shop on shop.olabicoffee.com?
Customer data security is our priority. Olabi Coffee uses the highest security standards to protect personal information. Credit card data is encrypted and sent directly to banks and is never stored on our website.

What payment methods are available?
You can pay via credit card, debit card, cash on delivery, card on delivery, bank transfer, or EFT.

I cannot add a product to my cart. What should I do?
First, try using a different browser such as Google Chrome, Mozilla Firefox, or Opera. If the problem persists, clear your browser history and try again. If the issue continues, please contact [email protected].

I want to cancel my membership. How can I do it?
You may send a cancellation request to [email protected].

I receive an error message while placing an order. How can I fix it?
Please clear your browser history and try again. If the issue continues, kindly report the error via email to [email protected].